Below are our terms and and conditions, covering our quality guarantee and the scope of our planting and delivery service. If you have any further questions or would like to query anything that is not detailed below please do not hesitate to get in touch.

OUR GUARANTEE

Pixton will take responsibility for unsuccessful transplants if the delivery & planting service has been provided, and after care guidelines have been followed correctly. We provide customers with a guide detailing care instructions for newly transplanted trees in the vital first season after planting. This guide will also provide advice on potential problems, such as animal damage. As long as these guidelines are followed correctly, and it is purely a failure of the tree itself, then a replacement will be offered. However, if guidelines are not followed, or damage beyond Pixton’s control occurs, we will not accept and liability for said trees. If customers collect trees themselves, or choose only the delivery service, Pixton will not accept liability for ill transplants once they have left our care.

PLANTING AND DELIVERY

Pixton Woodlands provide a comprehensive delivery & planting service, we can also offer a preliminary site visit if necessary. Costs for delivery and planting will vary depending on distance from the nursery itself, and the number of man hours taken to complete the job. We endeavour to keep costs to a minimum for each customer and provide delivery quotes based on typical circumstances. On rare occasions, where we encounter unforeseen circumstances beneath the ground (gas pipes, concrete, electricity cables etc.) we will charge for any additional labour time once the installation is complete. For this reason, and to keep such instances to a minimum, we ask our clients to be as diligent as possible when scoping out their planting site.